Module 02
Full Data
Donor Retention & Stewardship
Revenue GrowthDonor RetentionOperational EfficiencyMission Impact
30 Q&A cards
14 cognitive functions
Cognitive Functions
Rolling Retention CalculatorLapse Risk ScorerCohort Decay AnalysisRetention Impact SimulatorReactivation Trigger GeneratorNext-Best-Action GeneratorTouchpoint Gap DetectorEngagement Cadence OptimizerChannel Preference LearnerStewardship Calendar BuilderAcquisition vs Retention ROIDonor Feedback AnalyzerDonor Fatigue MonitorMatching Gift Opportunity Scanner
Q&A Cards
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What is our donor retention rate?
What percentage of donors have lapsed?
What is first-time donor retention?
What is repeat donor retention?
How much revenue are we losing from lapsed donors?
Who are the highest-value donors at risk of lapsing?
How many donors are in the 9-12 month danger zone?
Which donor segment has the worst retention?
How is the most recent acquisition cohort performing?
What would improving first-year retention by 5 points be worth?
Which reactivation method works best for lapsed donors?
Who should I call to prevent a lapse this week?
Is retention getting better or worse over time?
How does our retention compare to the national average?
What's the revenue retention rate vs the donor retention rate?
Who should I contact this week and why?
Which $500+ donors have only heard from us when we asked for money?
How many touchpoints per year are our $1K+ donors getting?
What's the optimal stewardship cadence for each donor tier?
Which donors prefer phone vs email vs events?
Generate this month's stewardship calendar
How many stewardship hours does this week require?
Which first-year donors haven't gotten a personal touchpoint yet?
Which donors have upcoming renewal dates in the next 30 days?
What is our donor acquisition cost vs retention cost ratio?
How many new donors must we acquire annually just to maintain our base?
What is our donor survey response rate, and does it predict retention?
Are any donor segments showing fatigue signals (declining engagement, unsubscribes)?
What is our volunteer-to-donor conversion rate?
How many donors are eligible for employer matching gifts, and how much is unclaimed?