Module 19
None Data
Operations & Staffing Analytics
Revenue GrowthDonor RetentionOperational Efficiency
16 Q&A cards
6 cognitive functions
Cognitive Functions
Development Team Capacity PlannerCost of Fundraising CalculatorStaff Turnover & Retention TrackerProcess Automation ROI EstimatorStaff Productivity MonitorCompensation Benchmarker
Q&A Cards
OPS-001
OPS-002
OPS-003
OPS-004
OPS-005
OPS-006
OPS-007
OPS-008
OPS-009
OPS-010
OPS-011
OPS-012
OPS-013
OPS-014
OPS-015
OPS-016
How many development FTEs do we have vs what's needed for our revenue target?
What is the optimal caseload per major gift officer — are we over/under capacity?
Are we adequately staffed for peak fundraising seasons?
What is our cost of fundraising ratio, and how does it trend?
What is our cost of fundraising by revenue source?
If our COF is above benchmark, what would bring it down?
What is our development staff turnover rate vs sector average?
What are the top exit interview themes from departing development staff?
What is average tenure for development officers?
Where are our biggest time sinks that could be automated?
What would automating acknowledgement/receipting save in staff hours?
How much time does reporting consume for development staff weekly?
What is our revenue per development FTE?
How many donor touches per week is each gift officer averaging?
How does our development team compensation compare to AFP/GuideStar benchmarks?
Do we have a succession plan for key development roles?